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DIPLOMA IN FRONT OFFICE

DIPLOMA IN FRONT OFFICE

JOB OPPORTUNITIES

Food office work calls for public relations and skill in dealing with people of different types. It is here that a client makes his first personal; contact with the establishment and form his first impression. it is also here that he gets all the information and advice required for his stay. It means that to work in the front office speech, deportment and personality are essential characteristic and knowledge of languages and asset. The work also entails book-keeping, handling of cash and dealing with correspondence.

Eligibility: Senior Secondary (10+2) or equivalent with English as a subject.
Duration: One Year + six months in industry
Teaching hours per week: 35 Hours
Effective teaching: 34 weeks
Industrial training: 24 weeks after the annual examinations.

TEACHING AND EXAMINATION SCHEME

No. Subject Code Subject Hours per week Term Marks*
THEORY
1 DFO-01 Front Office Operations 6 100
2 DFO-02 Principles of Accounts 6 100
3 DFO-03 Hotel Accounts 4 100
4 DCS-03 Business Communication 2 50
5 DFO-04 Application of Computers 1
TOTAL 19 350
PRACTICAL
6 DFO-11 Front Office Operations 8 100
7 DFO-12 Application of Computers 4 50
8 DFO-13 Office Organisation 2 50
9 DCS-12 Library 2
TOTAL 16 200
GRAND TOTAL 35 550

*Term Marks will comprise 30% Mid Term Marks & 70% End Term Exam Marks.

RULES AT A GLANCE

NO. TOPIC REQUIREMENT
1. Attendance required to become eligible for exam 75% in aggregate
2. Minimum pass marks for each theory subject 40%
3. Minimum pass marks for each practical subject 50%
4. Maximum duration to pass/clear all subjects/ papers 03 academic years