DIPLOMA IN FRONT OFFICE
Food office work calls for public relations and skill in dealing with people of different types. It is here that a client makes his first personal; contact with the establishment and form his first impression. it is also here that he gets all the information and advice required for his stay. It means that to work in the front office speech, deportment and personality are essential characteristic and knowledge of languages and asset. The work also entails book-keeping, handling of cash and dealing with correspondence.
Eligibility: Senior Secondary (10+2) or equivalent with English as a subject.
Duration: One Year + six months in industry
Teaching hours per week: 35 Hours
Effective teaching: 34 weeks
Industrial training: 24 weeks after the annual examinations.
TEACHING AND EXAMINATION SCHEME
|No.||Subject Code||Subject||Hours per week||Term Marks*|
|1||DFO-01||Front Office Operations||6||100|
|2||DFO-02||Principles of Accounts||6||100|
|5||DFO-04||Application of Computers||1||–|
|6||DFO-11||Front Office Operations||8||100|
|7||DFO-12||Application of Computers||4||50|
*Term Marks will comprise 30% Mid Term Marks & 70% End Term Exam Marks.
RULES AT A GLANCE
|1.||Attendance required to become eligible for exam||75% in aggregate|
|2.||Minimum pass marks for each theory subject||40%|
|3.||Minimum pass marks for each practical subject||50%|
|4.||Maximum duration to pass/clear all subjects/ papers||03 academic years|